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Friday, July 24, 2015

8:30 a.m. - 9:00 a.m.

THE PRIVATE EXCHANGE USER EXPERIENCE: WHAT EMPLOYERS, BROKERS AND CARRIERS CAN LEARN FROM CONSUMER RESEARCH

Christopher Neuharth, VP, Product Design & User Experience, CONNECTURE

Connecture continues to refine its private exchange offerings with research that gauges Americansí views on health insurance and their experiences selecting and enrolling in plans online. In this session, Christopher Neuharth, will share his firmís extensive annual survey of consumers reveals about the user experience, and how employers, brokers, and carriers can empower even first-time recipients of coverage to use their private exchanges to make sound decisions with confidence.

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