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Thursday, October 1, 2015

11:45 a.m. - 12:30 p.m.
Track: Employee Engagement View Track

GENERATIONAL COMMUNICATION CLASHES & CHALLENGES

Dan Potterton, COO, FEI BEHAVIORAL HEALTH
Ken Dolan-Del Vecchio, VP, Health and Wellness, PRUDENTIAL LIFE INSURANCE

A clash of values, attitudes and expectations among generations in the workplace can be challenging in achieving business prosperity. This presentation will identify the unique characteristics of each of the now five biological generations that are represented in today's workplace. The session will provide insight into how each generation developed their unique personality and describe the most effective strategies in managing them. The presentation will also offer suggestions on how to improve workforce communication and organizational resilience. Attendees will gain an appreciation of the generations in their workplace, and will discover specific tools that are effective in coaching each generation.

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